Report of Data Needs Survey for BPS-Statistics Pontianak Municipality January - June 2024

BPS-Statistics Indonesia, as one of the public service providers that provides statistical data and information, always strives to provide excellent service to consumers. BPS has held Community Satisfaction Survey regularly every year which is integrated into the Data Needs Survey (SKD). This survey not only aims to obtain the level of consumer satisfaction with BPS data services, but also aims to identify data needs and the level of consumer satisfaction with the quality of data produced by BPS. The availability of data and statistical information required by data users needs to be studied in order to produce quality statistical data and information and achieve BPS's vision as a pioneer of trusted statistical data for all. Report of Data Needs Survey for BPS-Statistics Pontianak Municipality January - June 2024 provides an overview of the level of service user satisfaction with services at the BPS-Statistics Pontianak Municipality Integrated Statistical Service Unit (PST). The indicators presented in this publication include the Consumer Satisfaction Index (IKK), Community Satisfaction Index (IKM), Service Quality Perception Index (IPKP) and Anti-Corruption Perception Index (IPAK).